Social Media Managers

Frequently Asked Questions

Can we cancel a subscription at any time?

You sure can! You can cancel a subscription you purchased for a client whenever you want.

What currency will my subscription be billed in?

Your subscription will be billed in .

What happens once I’ve purchased a subscription?

Once you’ve purchased a subscription, you’ll be able to download any bundles of your choice that you want to share on a client’s social media pages. The bundle will download to your computer as a zip folder (with PNG images inside).

From there, you can attach a social media image to a post on your client’s social media page or you can use Buffer to schedule all of the images in advance to save even more time!

Can we edit the social media images?

Our images come as is, ready-made and ready to share to make the process of managing social media for your clients super quick and efficient. You can add your client’s logo to our social media images to brand them as their own, however, the colours and text can’t be edited.

You receive the images as PNG files, this means you don’t need special design software to edit them.

How many clients can I use a bundle of content for?

When you purchase a subscription, this comes with a license to use any bundles downloaded for 1 business only.

Using a bundle of social media images for multiple clients is not allowed and is a breach of our terms of use. We recommend creating an email alias for each of your clients and using this to purchase a subscription through. This will allow you to create separate Healthinomics accounts for each client you manage social media for, as well as ensure you receive any account and billing related emails (not your clients).

Can I choose any bundles to download for my clients?

Yes! Once you’ve purchased a subscription, you will have access to download any bundle of social media images on Healthinomics! We have industry-specific and health/wellness related content. We also release 8 new bundles every month so there’s never a shortage of fresh new content to choose from.

What payment methods do you accept?

We accept Credit Card and PayPal. If you’re paying by PayPal, once you’ve filled in your details on the checkout page, you will be redirected to the PayPal website to complete your subscription payment securely.

Are the images in your bundles free from copyright?

Yes! We only use stock photos and resources in our designs that are copyright free under the Creative Commons License or in the Public Domain.

Can I add my client’s branding to the images in your bundles?

Yes! In fact, we encourage you to add your client’s branding to our images! We recommend using our social media scheduling tool, SocialOmm, which comes with a built-in feature to quickly and easily add your client’s logo watermark to all of our images (you can also manage multiple client brands in the one SocialOmm account):

Alternatively, you can use a free tool like Pablo or Canva to add your client’s logo to the images in our bundles.